A patient can open a file at King Khaled Eye Specialist Hospital by three methods:
When the medications given to the patient finish, he can check if there is a need to continue or if the amount he used is enough by calling the unified number 920000583 and asking for the Medication Refill extension.
A patient can print the appointment slip and view all the details by logging in the Appointments service in the website and print the appointment slip.
A patient can modify or cancel the appointment by logging in modify/cancel appointment service in the hospital website and completing the necessary information.
Appointment schedules are issued in certain times. The patient is notified with the appointment schedule in his last visit to the clinic. He will be provided with the exact time of the appointment schedule issue in order to choose the best appointment for him.
A patient can get his medical record number once he forgot it of lost it by calling the unified number 920000583 and talking to the person in charge to be provided with the medical record number based on some required information such as National ID number or the mobile phone number of the medical record owner.
A patient can get a medical record easily and quickly by logging in Medical Report service in the hospital website. The patient can choose the way of receiving it either by an e-mail or by visiting the hospital.
A patient can get air travel authorization from Patient Health Affairs.
The medical record is closed after 2 years from the last visit when the patient visit to the hospital discontinues.
Activation is done by Medical Eligibility Department by three methods: Through the Emergency if the case is urgent. Through the Screening Clinic. Through the referral from one of the hospitals affiliated with the Ministry of Health.